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Set up pickup locations and hours

To set up store pickup, open Locations, add each store's address, hours, time zone and pickup instructions, then check the store appears in the cart's Pickup tab.

Available on: ProLast reviewed

Steps

  1. Step 1: Open the store in Locations

    In ScrollEngine, open Shipment locations (Locations in the web dashboard) and select the store that will offer pickup. Stores from your Shopify admin are already listed.

  2. Step 2: Check the address and time zone

    Confirm the store's address and time zone. The store finder uses the address to show shoppers the drive distance and time, and pickup slots follow the time zone.

  3. Step 3: Turn on store pickup

    Turn on store pickup for the location. A store offers pickup only when this is on and it has at least one pickup slot.

  4. Step 4: Set pickup hours

    Set the days and hours customers can collect orders. Pickup slots are built inside these hours.

  5. Step 5: Add pickup instructions

    Tell customers where to go and what to bring, for example: collect at the side door and show your order number. Customers see these with their pickup details.

  6. Step 6: Choose how shoppers find a store

    In Widgets, show your stores as a list, a map or a dropdown. The store finder shows each store's drive distance and time from the shopper.

  7. Step 7: Check the Pickup tab in your cart

    Open your storefront in a private window, choose pickup in the cart and check that the store, its slots and its instructions appear.

Features in this article

  • Pickup workflow with ready-for-pickup notificationsLive
  • Pickup store finderLive
  • Per-location product availability warning or blockLive
  • Delivery details and reschedule on admin and draft ordersLive

What this is for:

See the setup for Shopify

Before you start

You need the store's address, time zone, opening hours and the instructions customers should follow when they arrive.

What happens next

Add the pickup slots customers book: see Set up pickup time slots. Then set up the message that tells customers their order is ready: see Send ready-for-pickup notifications.

Troubleshooting

If it doesn't work.

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