How Regala Inflora Simplified Product-Wise Deliveries with ScrollEngine

Regala Inflora gives every product on its Shopify store only the delivery methods that product can really use. Fresh bouquets offer local hand delivery and store pickup, gift hampers offer nationwide shipping, and the cart shows any other method as unavailable. The brand set this up with product-wise delivery rules in ScrollEngine, and incorrect delivery selections dropped drastically.

The story at a glance

• Customer: Regala Inflora, a premium floral and gifting brand that sells on Shopify.
• Challenge: one delivery setup for products with very different needs, so shoppers could choose a method their order could not use.
• What they set up: product-wise delivery rules. Local delivery and store pickup for fresh flowers, standard shipping for hampers, each group with its own dates, preparation times and blackout days.
• Result: the team stopped correcting orders by hand after checkout, and every order arrives with a valid delivery method.

About Regala Inflora

Regala Inflora is a premium gifting and floral brand known for its arrangements, artisanal hampers and personalized experiences. Built on Shopify, it offers three ways to receive an order:

• Local hand delivery for delicate items such as fresh bouquets.
• Nationwide shipping for long-distance gifting.
• In-store pickup for customers who prefer to collect.

As the range expanded, each product brought its own fulfillment needs, from same-day hand-delivered bouquets to carefully packed hampers shipped across the country. Managing that mix by hand was becoming slow and prone to human error.

The challenge: one delivery setup for very different products

Regala Inflora's store offered the same delivery methods for every product. As the range grew, that stopped fitting, because the products needed different things:

Product	What it needs
Fresh flower bouquets	Local, same-day hand delivery to protect freshness
Gift boxes and hampers	Nationwide shipping
Some collections	In-store pickup only

With one setup for all of them, checkout showed shoppers methods that did not apply to what they were buying. A customer could see "Standard Shipping" for a fresh bouquet and choose it. The operations team then had to contact customers to correct orders after purchase, which caused delays and extra work.

The brand needed delivery rules that worked product by product and applied themselves at checkout, without changing the experience for shoppers.

What they set up: product-wise delivery rules in ScrollEngine

ScrollEngine developed product-based delivery restrictions for Regala Inflora and configured them with the team. In the app today they are called product-specific profiles. The setup has three parts.

1. Group products by how they travel

A product-specific profile holds a group of products, chosen by product, collection or tag. Any product that isn't in a profile follows the store's general profile, so the store-wide setup stays as it was.

2. Give each group its own methods and calendar

• Local delivery and store pickup for fresh flowers and perishable items: hand delivery inside the brand's delivery zones, or collection from the store.
• Standard shipping for non-perishable hampers and long-lasting products.

Each profile has its own calendar: delivery dates, preparation times and blackout days. A same-day bouquet and a shipped hamper no longer share one set of rules.

3. Show only valid options in the cart

The delivery and pickup widget reads each product's profile. A bouquet in the cart offers local delivery with a postcode check and delivery dates, and shows national shipping as unavailable. Shoppers can only pick a method that suits what they ordered.

Only the delivery options that apply to the product are offered.

Methods that don't apply are clearly marked as unavailable at checkout.

Results: simplified operations and a better customer experience

After the change, Regala Inflora's fulfillment process became more organized and efficient.

Streamlined order management

The operations team no longer validates each order by hand. Every incoming order already matches the correct delivery method, so there is much less back-and-forth with customers.

Fewer errors and delivery mismatches

Incorrect delivery selections dropped drastically, saving time and preventing costly logistical mistakes, especially for fragile and time-sensitive products.

More confidence at checkout

Customers see only the methods that are available and suitable for the products they ordered, and timely notifications keep them updated as each order moves.

A setup that grows with the catalog

As the catalog expands, the team adds new categories to a profile or adjusts its delivery options whenever it needs to, without custom code or third-party scripts.

How to set up product-wise delivery for your own store

You can copy Regala Inflora's approach in five steps:

1. Sort your catalog by how each product must travel: local delivery only, pickup only, or safe to ship anywhere.
2. Set up the general profile first. Give it the methods, zones, dates and slots most of your products use. See Set up delivery date and time slots.
3. Create a product-specific profile for each exception, and add its products by product, collection or tag. Product-specific profiles depend on your plan: if the option is locked, the app asks you to upgrade.
4. Turn on only the methods that profile allows, then set its preparation time and blackout days. See Set cutoffs, prep time and blackout dates.
5. Test each profile. Add one of its products to a cart and check that only the right methods and dates appear.

If pickup is one of your methods, set your stores and hours with store pickup before you test.

What's next

Today Regala Inflora delivers across multiple regions with confidence: a fragile floral arrangement and a premium gift hamper each reach the recipient through the most suitable channel. As new collections arrive, they slot into an existing profile or get one of their own.

Florists face their hardest test on peak days. For capacity planning around them, read the merchant's guide to managing Mother's Day deliveries. For how product-level rules handle special delivery dates, time slots and carts that mix products, read our product story Enabling Product-Level Delivery Control Without Compromising Store-Wide Logic.

Frequently asked questions

Can I offer different delivery methods for different products on Shopify?

Yes. Shopify Help describes a shipping profile as a set of shipping rules for specific products and locations (as of Oct 2026). To decide which methods a product offers in the cart, such as local delivery and store pickup for fresh flowers but shipping for hampers, each with its own dates, Regala Inflora uses product-specific profiles in ScrollEngine.

How do I stop customers choosing shipping for fresh flowers?

Put fresh flowers in their own product-specific profile with only local delivery and store pickup turned on. The cart then offers those methods for the bouquet and shows shipping as unavailable, so the order arrives with a method you can actually fulfil.

What happens to products that aren't in a product-specific profile?

They follow the general profile: the store-wide delivery methods, zones, dates and time slots. You only build a profile for the exceptions, such as perishable bouquets or pickup-only collections.

How do I make some products pickup only on Shopify?

In ScrollEngine, put those products in a product-specific profile with only store pickup turned on. The cart then offers store pickup for them, and methods that don't apply are marked as unavailable.

Do I need custom code to set up product-wise delivery rules?

No. Regala Inflora's rules are settings in ScrollEngine, not custom code or third-party scripts, so the team adds new categories to a profile as the catalog grows.

Ready to give each product the delivery methods it needs? Install Local Delivery + Pickup Date:S from the Shopify App Store and set up your first product-specific profile.