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FAQs

Honest answers to common questions. Everything you need to know—no fluff, just facts.

1. What is Local Delivery and how is AI routing different from traditional route planning?

Local Delivery uses smart, AI-based algorithms to plan optimal routes, dynamically adjust for traffic & efficiency, reducing delivery time and cost compared to static routes.

2. Can Store Locator work with multiple store / pickup locations?

Yes — our Store Locator supports unlimited store or pickup points. It helps customers quickly find the nearest location, updates in real-time, and is easy to manage from the admin dashboard.

3. How does the AI Store Assistant support store pickup orders and in-store status updates?

The AI Store Assistant lets admins mark status updates (order ready, picked up, etc.), notify customers of changes, and monitor pickup workflows — improving clarity and reducing support queries.

4. Is Scrollengine compatible with Shopify themes and storefronts?

Absolutely — Scrollengine tools integrate smoothly with Shopify. They work with your existing theme, require minimal setup, and don’t require custom coding unless you want advanced customization.

5. What happens if a scheduled delivery or route needs last-minute changes?

Scrollengine lets you adjust routes on the fly, reassign drivers, update schedules, and push notifications to customers — all designed to handle real-world variability.

6. Does Scrollengine offer a free trial?

Install Scrollengine directly from the Shopify App Store and enjoy a 7-day free trial—no credit card required.